Sections

1. Privacy Policy
2. Shipping Policy
3. Returns Policy

At www.OldeCountryHealthStore.com, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 256 bit encrypted SSL to increase the security of our customer’s information. We “Olde Country Health Store” cannot guarantee complete security on stored information, however, we encrypt all stored information using industry standard algorithms, and only transmit sensitive data over connections using SSL to prevent stolen information.

How Do We Use the Information We Collect?
When you become an www.OldeCountryHealthStore.com member, we ask you to fill out a form that requests your name, telephone number and e-mail address. We do NOT share this data with anyone.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your financial information is used soley to process orders. This information is NOT retianed and will need to be provided for each purchase.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. www.OldeCountryHealthStore.com does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All www.OldeCountryHealthStore.com employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. Also, we transmit data only over connections using SSL.

Correcting/Updating Your Personal Information
After becoming an www.OldeCountryHealthStore.com subscriber you may correct/update your personal information by clicking on the "Customer Access" link at the top of any page, entering your ID, password when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the "Contact Us" section.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the www.OldeCountryHealthStore.com site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from www.OldeCountryHealthStore.com.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. Cookies are used by this site to store session information and to provide as seemless an user experiance as possible. Cookies must be enabled in order to use this site. Also, we may use cookies in addition to our log files so that we can understand our site traffic and analyze our demographic information in aggregate form.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.

Our default shipping method is USPS Priority Mail. We also offer UPS Shipping. Choose the method that is best for you. UPS has the best up to date tracking system available.

We will ship internationally. Due to regulations, we may only be able to ship up to 4 qts of liquid per package. We recommend using USPS International priority mail. UPS will charge a brokers fee, whereas USPS often will not. Customer is responsible for additional fees due to duty or brokerage fees.

We guarantee customer satisfaction. If you are not happy with your purchase for any reason, please call us & we will take care of the problem immediately.

Thank you!